Jurisdiction: NSW

In Focus #8: Loss of school laptop funding likely to drive BYOD responses by States

For years, Bring Your Own Device (BYOD) has been touted as a solution for bringing technology use in education into the 21st...

Mobile makes NSW licence renewal easier and quicker

NSW citizens are now able to renew many government licences by using their mobile devices, broadening access to, and easing usability of, Service NSW’s online digital channel. 

A media release on behalf of NSW Minister for Finance and Services, Dominic Perrottet, states:

“Now with your smartphone or tablet you can purchase or renew some of the most popular Government permits and licences while you’re on the go.”

“Twenty-five of NSW Government’s licencing services across six agencies have been simplified and are accessible through the Service NSW mobile site.”...

Two new ICT opportunities at CrimTrac

Although CrimTrac, the law enforcement body tasked with facilitating multi-jurisdictional information sharing has not released an RFT, Minister for Justice, Michael Keenan, has announced Crimtrac’s intention to go to market for a new biometrics system, to replace the National Automated Fingerprint Identification System (NAFIS) by 2017.

In addition, an ICT management services Request For Tender (RFT), is currently in the market.

The Request For Tender (RFT) is for baseline ICT management services, which will include operational responsibility for Server Standard Operating Environment (SOE) Management, Desktop Standard Operating Environment (SOE) Management, Database Management, Directory Management, Email Management, and End Point Protection Management...

Service NSW to expand one stop shops and digital services in 2014-15

Service NSW, the NSW Government’s customer service agency, has received approval and budget funding to expand the breadth of digital transactions available to the public over the next two years.

In addition to opening another 8 ‘one-stop shops’ to complement  the existing 18 service centres, Service NSW will trial other innovative smart stores and kiosks in the coming year.

Minister for Finance and Services, Dominic Perrottet, said planning is underway to build on the Service NSW digital service, which currently offers access or information on multiple transactions for customers.

“We are looking to put more transactions online as well as introduce new initiative such as LiveChat in the coming months to save customers time and allow them to increasingly use their mobile or portable device,” Minister Perrottet said...

NSW Service Catalogue firms up Cloud’s ascendancy

The NSW Government is one step closer to creating a one-stop-shop for as-a-service solutions following the release...

Mobile app to support NSW crime victims

A mobile application that assists victims of crime traverse the justice system has been released by Victims Services, a part of the newly renamed NSW Department of Justice. It is hoped that the app will help victims reduce stress and trauma, states the website.

The free app, named ‘Justice Journey’, brings together existing resources such as court procedure education videos via YouTube, support agency links, and clickable phone numbers.   

Separate pages are allocated to the stages the victim is likely to go through in their justice journey: the crime being committed; reporting the crime; crime investigation; getting ready for court; the victim’s time at court; and, after court. ...

NSW Police and Justice Department renamed - again

The New South Wales Department of Police and Justice is now to be known simply as the Department of Justice after the entity’s second name change in as many months.

The Department was renamed to the Department of Police and Justice in late April 2014 following the Ministerial reshuffle that occurred after Mike Baird became Premier. It was previously known as the Department of Attorney-General and Justice.

The latest name change, first reported by the Sydney Morning Herald, apparently came following a backlash by the legal fraternity over the inclusion of ‘Police’ in the agency’s name at the expense of ‘Attorney-General’.


Fixed Panel versus Multi-Use List Debate just got more interesting

Proponents on either side of the fixed panel versus Multi-Use List (MUL) debate will have scrutinised...

NSW mandates SME involvement in procurement

A new NSW Procurement Board Direction is expected to result in ICT SMEs...

$11.4 million TfNSW Rail Operations Centre project underway

In June 2014, NSW Minister for Transport, Gladys Berejiklian announced that the Government will invest $11.4 million...