New Shared Service Centre in Canberra

Service implementation, efficiency, the provision of value-adds and making a contribution to connecting government are the key areas of focus for the three month old Shared Services Centre (SSC)...

In Focus #6: Why Shared Services fail

As various State jurisdictions move away from the Shared Services model, and others move to embrace them, it is timely to ask; why do Government Shared Services models fail to meet expectations?...

Top 10 events that shaped government ICT in 2013

1. Change of Government

The change of government in September 2013 and the following Machinery of Government changes had significant...

NSW Transport shared services reform hits speed bump

The NSW Transport cluster is facing delays in the implementation of...

Get to know...Susan Monkley

Group Manager of the Technology Solutions Group at the Department of Education, Employment and Workplace Relations (DEEWR)...

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