Useful Links

Title Jurisdiction Comment
Review of the Australian Government's Use of ICT (Gershon Review) Federal No shared services policy in Federal Government - closest thing is recommendation 5.3.3 "Consider shared services carefully"
Businesslink NSW Businesslink provides shared services to the NSW Family and Community Services cluster
ServiceFirst NSW ServiceFirst is the primary multi-client shared services provider in the NSW public sector
Blueprint for Corporate and Shared Services in the NSW Government NSW July 2010 model for shared services reform - this structure is currently under review
CorpTech QLD CorpTech is the ICT shared services provider to QLD agencies with the exception of Queensland Health and the Department of Education, Training and Employment
Queensland Shared Services (QSS) QLD QSS is the non- ICT shared services provider to QLD agencies with the exception of Queensland Health and the Department of Education, Training and Employment
PWC Review of Shared Services Model for Queensland Government QLD Findings of the review explain the current structure of shared services in Queensland
CenITex VIC CenITex is the ICT shared services provider to the Victorian Government
ACT Shared Services ACT The ACT Government Shared Services provides a range of corporate services to all ACT Government agencies.
TMD TAS TMD develops and provides whole-of-government communications and business solutions.
WA Shared Services Decommissioning Office WA The WA Government is in the process of dismantling its shared services structure
Shared Services SA SA SA Government is making a staged transition to shared services
NT Shared Services NT

The Department of Corporate and Information Services is responsible for providing business services to the whole of government.


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