The legal teams of ICT System Integrators (SI) and in particular, multi-national SI firms, are notoriously conservative when it comes to signing contracts with government agencies. Their main concern is that the clauses which seek to give the agency protection against risk are too onerous and can result in litigation if the project does not go well.
The recent swathe of procurement reforms across Australian jurisdictions is shaping the government ICT market, with four common trends emerging as dominant
Investment in systems supporting at-risk children and youth services has emerged as a trend across Australian jurisdictions, with more than $250 million invested in upgrading children and youth services information and case management technology over the last four years
After years of insufficient emphasis on cultural change, inexperience in managing contract outcomes, and policy reversals by incoming governments, the future of Australian public sector shared services arrangements appear more positive than ever
Slow institutional change, including an enduring culture of risk-adversity, is preventing the Department of Defence from fully realising its digital transformation ambitions
The role of ICT governance is shifting to reflect a maturing approach to digital transformation across Australian governments. Beyond simply automating existing business processes, leading jurisdictions are increasingly seeking to put citizens and other end users at the centre of service design.
The responsibilities of Chief Information Officers (CIO) and other Whole-of-Government (WofG) ICT leaders are now
Procurement reform is a key tenet of digital transformation. Several jurisdictions have taken steps to implement more flexible, simplified procurement processes, with the federal Digital Marketplace, the New South Wales ICT Services Scheme, and the Victorian eServices Register all being examples of contemporary procurement arrangements aimed at making government business more accessible
Topics: ICT Strategy; Digital Transformation; Qld, NSW, WA, SA, Vic, Fed, Tas, NT, ACT.
Announcing the upcoming launch of the Queensland Government’s refreshed ICT strategy in January 2017, Minister for Innovation, Science and the Digital Economy Leeanne Enoch said the government is looking “beyond [their] traditional approach to information communication technology (ICT)” to keep pace with citizen expectations in the digital age.
In Focus 20
Despite growing enthusiasm for interagency collaboration across all levels of government, legislative barriers intended to protect citizens’ privacy and the ‘silo’ mentality still common in parts of the public sector are continuing to hinder collaboration efforts
In Focus 19
Data is increasingly being used to inform decisions in government, and to help cut costs and deploy resources more efficiently