1.3 million customers have used Service NSW’s services since July 2013. In July 2013, Service NSW made its services available online and in person at ‘One Stop Shops’ located across the state. 385,000 customers have used ‘One Stop Shops’ since the opening of the first in Kiama. Additionally, more than 310,000 customers have used the 24/7 phone service since its inception while the website received more than 700,000 visits. Service NSW’s facilities provide centralised access to over 800 services offered by Roads and Maritime Services, Fair Trading, and Births, Deaths and Marriages.