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$60 million mobile deal tops Telstra hat-trick in Queensland

by Paris Cowan •
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Telstra has won three out of three telecommunications contracts at Queensland’s Department of Transport and Main Roads (TMR).

Its latest deal with the Department, for mobile telecommunications, is worth up to $60 million over its full allowable term of ten years or an average of $6 million per year. It formally commenced on 1 July 2012 and will reach its initial expiry in 2015.

The contract will see TMR employees transitioned to new standardised voice and data plans for corporate issued mobile phones. A spokesperson for the Department said that the contract will reduce the per-unit cost of mobile data usage by TMR employees, and that it will group employees by usage level to minimise the risk of excess usage charges.

It will also introduce a new consolidated billing system that will give TMR greater visibility of its telecommunications expenditure.

The Department approached the market in October 2009 for ‘Hardware, Telecommunications Services and Associated Services for Voice, Data and Mobiles’. It gave tenderers the option of bidding for one, two or three of the service tranches, however has still elected to go with a single provider across all of the contracts.

TMR awarded the initial contract, for fixed voice services, to Telstra on 27 May 2011, and then followed this up by also awarding it the data services contract on 9 February 2012. Details of the mobile services deal were publically released on 23 August 2012.

The Department said that having a single provider across all three tranches of its telecommunications infrastructure will allow it to consolidate the delivery of support services across voice, data and mobile services from a single integrated Telstra help desk.

According to the approach to market, Telstra will also be expected to enable TMR’s transition to Unified Communications by the expiry of the mobile services contract’s initial three-year term.

Telecommunications is not the only area of ICT being rationalised at TMR.

Earlier in the year TMR Chief Information Officer Chris Fechner told IT News that the Department was close to achieving the full consolidation of disparate SAP systems in operation across the Department into a single instance which would cover finance, costing, payroll and statutory reporting.

He added that in the longer term the Department was planning to establish a second instance of SAP for asset management, replacing the bespoke systems currently managing transport and road assets.

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  • QLD
  • Telecommunications
  • Transport
  • Chris Fechner
  • Department of Transport and Main Roads
  • ICT Outsourcing
  • Mobility
  • SAP
  • Telstra