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ACCC seeks support for comprehensive IT transformation programme

by Paris Cowan •
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In a single listing, the Australian Competition and Consumer Commission (ACCC) has advertised “various employment opportunities” to establish a team which will be responsible for the implementation of a major IT transformation programme.

The programme which is currently underway will impact every aspect of the agency’s IT operations.

According to the advertisement the ACCC is looking for candidates from “an array of ICT backgrounds” including senior ICT specialists, project managers, business analysts, contract managers, software developers and testers with salaries ranging from $58,942 to $122,839.

This wide range of personnel is a testimony to the comprehensive scope of this project.

Central to the programme is a refresh of desktop services at the ACCC, however the overhaul will also involve extensive software updates.

Executive General Manager of the Corporate Division at the ACCC, Jo Schumann, told Intermedium that she views the upgrade of ICT infrastructure as essential to keeping pace with the changing business requirements at the Commission

 “The ACCC’s IT services are critical to the Commission’s ability to perform its important competition and consumer protection roles effectively”.

“The IT Transformation Programme will ensure these services are based on the latest software and hardware and take advantage of new technologies and service delivery models where appropriate. It will encompass a review of the technologies currently used in interacting with the ACCC’s client groups with a view to adopting more innovative and/or contemporary approaches, including the use of social media.”

The Transformation Programme is likely to follow on from a range of ICT initiatives undertaken by the Commission in 2009-10, including:

  • Procuring upgraded wide area network links for all ACCC offices
  • Preparing for the decommissioning of the Novell operating system
  • Expanding and refining the storage area network infrastructure
  • Progressing the development of a business continuity and disaster recovery platform

According to its Annual Report, the ACCC also underwent an extensive server virtualisation on 2009-10 and began implementing a virtualised desktop for desktop and office applications, accessible from within the ACCC’s offices as well as from remote locations.

On 28 March, tenders closed for the provision of ‘Website Development & Support Services requiring the use of Sytadel’ to the ACCC.

This tender was one 11 IT Services procurement plans listed by the agency for the 2010-11 financial year, however all but three of these were withdrawn on 31 January 2011. The above tender represents the only approach to market for ICT procurement to have taken place since.

In response to questions about the withdrawn procurement plans, a spokesperson for the ACCC told Intermedium, "the ACCC regularly reviews its published procurement plan.  The removal of various IT procurement intentions resulted from such a review, and was necessary to better align procurement with the ACCC’s ICT strategy".

The ACCC employs approximately 778 people and in 2009-10 operated from a budget of $147.1 million.


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