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ACT to set up whole-of-government ICT labour hire panel

by Pallavi Singhal •
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The ACT Government has called for Expressions of Interest (EOIs) from suppliers wanting to join a whole-of-government ICT labour hire services panel with an estimated value of $150 million over its five-year contract term.

EOI documents reveal that the ACT Government’s demand for ICT labour hire has fluctuated between 90 and 160 contractors per year in the past five years, with an average of 140 contractors hired every year. The average contract length is 2.3 years.

Ross Human Directions is currently the sole preferred supplier of ICT labour hire services to the Government through Shared Services ICT, a business unit of the ACT Government’s Commerce and Works Directorate.

According to the Treasury Directorate’s most recent breakdown of ACT Government labour hire contracting Ross Human Directions provided human resources and recruitment services worth around $26.3 million to the ACT Government in the 2011-12 financial year.

The EOI process currently underway will inform the nature of a subsequent Request for Tenders, due for release at the end of May. Suppliers are encouraged to participate in this round but will not be precluded from submitting a bid in the RFT round if they don’t.

The contract is expected to be executed sometime in July 2013.

The areas of ICT staffing services covered by the contract will be:

  • ICT program and project management, including specialist assistance to Shared Services ICT, project management and the development and implementation of organisational processes;
  • Enterprise architecture, including the development of enterprise architecture models, roadmaps and solutions;
  • ICT application development and support, including technical assistance for desktop, server and network environments, and ICT infrastructure;
  • ICT infrastructure, including the development and support of ICT infrastructure, including data centres;
  • ICT security, including security architecture and design;
  • ICT strategy, planning and organisational change, including the development of business cases and the implementation of organisational and management policies; and
  • ICT management and administration, including needs analysis, ICT strategy development and general administration of ICT systems and services.

Other services proposed to be included under the arrangement include administration staffing, for specialist services relating to specific projects and general services to cover short-term staff absences, finance staffing with specialist knowledge of finance systems and accounting skills, and expert procurement and capital works staffing, including engineers, architects, and project and contract managers.

According to a breakdown of all categories of labour hire used by the ACT Government over the past four years:

  • Around 34 per cent of contractors were hired in maintenance positions;
  • 23 per cent were hired to provide support services;
  • 14 per cent were hired to provide building services (such as project managers, analyst and delivery managers;
  • 11 per cent were hired in executive positions; and
  • 4.4 per cent were hired for planning services.

The nature of the contract has not yet been decided, and could be awarded as a panel arrangement, a preferred provider arrangement with two secondary providers, or to a single provider.

The ACT Government has also indicated that it is considering setting up an open industry multi-provider panel, featuring a database of preferred suppliers in functional areas available to agencies. This is likely to be a similar arrangement to the NSW Government’s recently opened Contingent Workforce prequalification scheme, which allows new suppliers to register at any time.

The ACT Government will also approach the market to establish a whole-of-government supply arrangement for multi-function devices and printers according to its latest procurement forecast. It expects to issue a request for tenders in mid-2013, following industry consultation.

Related Articles:

NSW Labour Hire panel opened up to new suppliers

ICT labour hire firms likely to feel the impact of damning CenITex Report

Top 5 purchasers drive fall in ICT Labour Hire market


For more information, please contact the Editor (02) 9955 9896.

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