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April will be a lucky month for NSW service providers with Maximo experience

by Katrina Elkington •
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It has been a long, hard and expensive road, but Sydney Water has finally reached the implementation stages of its Maximo consolidation project, which attracted the criticism of the NSW Auditor General two years in a row for being late and over budget.

The agency has released a tender for the provision of project delivery and post-implementation support and enhancement for the Maximo system. Paired with a similar tender from the Sydney Catchment Authority, April will be a busy month for vendors with experience working with the IBM asset management software.

Both tenders are seeking maintenance and support in upgrading to Maximo version 7.1 and the two tenders close within one day of each other (SCA on 20 April, Sydney Water on 21 April).

For both tenders, experience in Maximo is listed as key criteria in the selection of a successful tenderer. They demand that personnel have experience in version 7.0 or above, and the Sydney Water tender states that the successful tenderer will have provided Maximo Support Services to customers continuously over the last three years.

In November 2010, the NSW Auditor General Peter Achterstraat reported that the Maximo consolidation project at Sydney Water would cost nearly double its original budget of $18 million, and that it was behind on meeting its original deadline of August 2009.

The project involves the consolidation of the agency’s two Maximo-based asset management systems – WAMS (Work and Asset Management System) and FMX (Facilities Maximo) – and the upgrade to version 7.1 of the software.

“Sydney Water is seeking to procure support and other services post the implementation of this new system,” says the tender document.

The role of the successful tenderer will include the provision of support services, to undertake enhancements, and possibly provide Maximo version upgrades. The initial term of the contract is two years, with an option to extend for one additional year.

According to Intermedium’s Budget IT tool, Sydney Water was allocated $770 million over four years for ‘information technology projects’, of which approximately $418 million remains unspent.

The Sydney Catchment Authority is currently undertaking a complete analysis of its business and finance systems with the aim of optimising the functionality of IBM Maximo and integrating it with SCA’s other core business systems.

It is looking for a vendor to conduct an implementation planning study for the upgrade.

Tender documents explain that, “the SCA is a major asset manager with an overall asset value of $5.4 billion”.

“SCA assets consist of major items such as dams and infrastructure, land, roads and buildings as well as portable assets and attractive items such as generators, fire fighting equipment, computers and mobile phones. It is essential that the SCA has an effective and efficient asset maintenance and management system to assist it to manage its asset portfolio.”

The second stage of the project will involve the application of the selected IPS into a new environment for IBM Maximo Version 7.x. However, the initial contract is for Stage 1 only. Upon its completion, SCA will assess the project but reserves the right to award Stage 2 to one or several other vendors.

Correspondingly, Sydney Water, which is the state’s largest water authority with 3000 staff and an area of operations covering 12 700km2, has a significant asset portfolio that it is seeking to better maintain, in order to improve support and delivery on its business model. An industry briefing is to be held on Tuesday April 5 at 2pm on Level 4, 1 Smith St Parramatta.


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