Wednesday 10 May, Sydney Convention & Exhibition Centre
Answering the challenges of e-Government in 2006.
In an increasingly on-line world, more and more government information and services are being delivered electronically – delivering major economic benefits for business, government, and the country.
Bringing services online was the first step to revolutionise the way in which government offered their products and services to the general public and the business community. The next steps are bigger and more complex – looking at creating and combining different data sources and functionalities, streamlining information and communication processes and making it easy and widely accessible, but at the same time protecting and securing it from abuse.
As leaders in the adoption of e-Government, Australian agencies have already confronted many of these challenges. In Australia, e-Government touches upon many different areas like health, transport, defence and security, and involves many different parties all aiming at the same goal: better services leading to increased productivity and efficiency.
The CeBIT e-Government Forum assembles Australian and international experts to discuss and debate the key issues and future directions in e-Government. This is a unique opportunity to learn from e-Government practitioners, and to investigate the Australian e-government market:
Learn first hand about e-Government from the people that shape the digital future.
ICT Raises Productivity
The Department of Communications, Information Technology and the Arts has released an occasional paper ICT and Australian Productivity: Methodologies and Measurement November 2005 (Download Size: 1.7MB). The paper examines the impact of ICT on Australian productivity and the approaches used to measure the productivity gains.
ICT is seen in the study as a “composite good” with impacts across all aspects of business operations through its potential to transform business processes. The introduction or upgrade of ICT systems also requires the upgrade of complementary organization structures, corporate strategies and management systems. The “knowledge capital” which resides in these “soft” systems is a major factor in productivity gains. However these impacts are difficult to measure with conventional accounting approaches which do not take into account the transformative nature of ICT.
Econometric analysis from evidence across 4 Australian industry sectors concludes that ICT input contributes more to output than its cost to producers, and that the benefits of ICT will be understated by conventional accounting methods.
Much of the paper is a technical discussion of measurement methodologies more likely to be of interest to economists than the general reader. However, it provides an insight into the complex economic impacts of the Information Revolution. In particular, it shows that the interaction of new or upgraded systems and organizational transformation can show significant productivity benefits not readily quantified but nonetheless real.