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COTS solution for ACT revenue collection management system

by Staff Writers •
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The anticipated ATM for the ACTs revenue collection management system (RCMS) to support the Revenue Collection Transformation Program has been released. The ACT Revenue Office (ACTRO) is seeking a commercial-off-the-shelf solution to replace two legacy systems’ – Community 2011 and the Territory Revenue System (TRS) – which are considered unsuitable for the future operation of ACTRO.

ACTRO collects $1.2 billion each year and has approximately 70 staff, according to RFT documents.

The solution must improve collection processes as the agency moves towards automation and ‘self-service’ in the future state, thus they require the system to be highly flexible.

The RCMS will be “a modern, business rule driven, adaptable platform supporting design and implementation of new “revenue streams”, allocation of rebates and robust assurance (i.e. compliance & audit) services”, according to RFT documents.

At an industry briefing in November 2014, Kim Salisbury, ACT Revenue Commissioner and Malcolm O’Leary, Program Manager, Revenue Collection Transformation said that the new revenue system will significantly modernise on-line taxation services, provide for the more efficient collection of taxes and will reduce the risks associated with current dated technology.

The tender closes on 10 March 2015 and the system is expected to go live in July 2016.  

Submissions made by regional SME’s will receive a five percent weighting in their favour.  

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