Skip to main content

Courts Administration Authority looks to streamline Case Management across South Australia

by Emily Jones •
Free resource

The Courts Administration Authority (CAA) has issued a Request For Information (RFI) to assist in building a business case for the implementation of an Enterprise Case Management System which it is envisaged, will manage all South Australian Criminal and Civil cases.

Case Management Services to the Supreme Court, District Court, Magistrates Court, Youth Court and Environment, Resources and Development Court are envisaged to be managed by any new system.  Currently, these courts  see a combined total of 75,262 criminal lodgements and 34, 032 civil lodgements per annum.

According to RFI documents, “The IT solutions currently deployed within the CAA have been developed over a number of years and in relative isolation to each other.” The solutions are on three primary platforms: a mainframe using IDMS; a Unix system using ObjectStar; and a Windows platform using .Net and SQL Server. IDMS and ObjectStar are legacy systems with  “limited internet capabilities” according to the RFI.

The CAA intends that the new Enterprise Case Management System will “streamline processes, reduce ICT complexity, reduce waste (both money and time) and improve efficiency, specifically the effort required to accept case documents and move those documents through the courts.”

Recent case management procurements have focused on the mobile capabilities of the technology. This includes Queensland’s building industry regulator, the Queensland Building and Construction Commission (QBCC), which released an RFP last month to obtain a Field Officer Case Management Solution (CMS) to allow for the conduct of remote assessments via the use of mobility-enabled case management technology.

The Victorian Government announced the use of a web-hosted case management system for the State’s Supreme Court in August 2013. The RedCrest case lodgement and management system is being introduced on a trial basis in the Commercial Court.

New counterpart to the CAA, Court Services Victoria, will open its doors for business on 1 July 2014.  It has recently named Krist Davood as its CIO.

Davood affirmed to Intermedium his belief that there is “great scope for digital file management” across government and that within Court Services Victoria, he is looking particularly at the benefits of mobility solutions in the use and presentation of evidence.

The closing date for responses to the CAA RFI is 29 May.



  • SA
  • Hardware
  • Software
  • IT Services
  • Justice
  • Court and Case Management System
  • SA Courts Administration Authority