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DAFF refreshes ICT Strategy and reveals major projects

by Pallavi Singhal •
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The Department of Agriculture, Fisheries and Forestry’s (DAFF) refresh of its ICT Strategic Plan 2012-2016 reveals a raft of major projects and indicates a number of upcoming opportunities.

Among the major ICT projects under the updated Strategy is DAFF’s Enterprise Architecture program that began in July 2012 with the aim of improving the Department’s infrastructure environment to support upcoming IT reforms.

The project is well underway, with the Business Architecture component of the project already signed off, and Technical, Applications and Information Architecture components nearing completion. However, this project could yet offer further opportunities for suppliers.

 “DAFF may approach market for the development of an IA [Information Architecture],” a spokesperson from the Department told Intermedium. “While a decision has not yet been made, if it were to happen it would be in the next few months.”

Another key feature of the updated ICT Strategy is the inclusion of “the modernisation of the department’s service delivery processes”, according to the DAFF spokesperson.

DAFF’s recently-commenced Service Delivery Modernisation Program aims to upgrade the Department’s environment to a “modern client-focused service delivery model” and will likely involve an extensive stakeholder consultation process. The Department plans to develop a detailed implementation plan for the program.

Other ongoing changes that are likely to affect ICT procurement and project management at DAFF include the integrated telecommunications contract that will soon be finalised. The Department’s plans to introduce enterprise class telecommunications were launched in February 2013 with an approach to market for an outsourced telecommunications services supplier in a deal expected to be worth approximately $25 million.

DAFF is also implementing changes to its internal operating environment, with the planned rollout of new desktop and end-user mobile devices. DAFF undertook an Apple iPhone and iPad trial in 2011-12.

In addition, it is undertaking an email transition from a distributed Exchange 2003 model to a centralised Microsoft Exchange 2010 and Outlook platform, following a recent upgrade of DAFF’s desktop standard operating environment from Windows XP to Windows 7.

 “We are at the early stages and are identifying exactly how our business needs to change and who it will affect,” said the spokesperson.

Other projects that are currently underway include:

  • A rollout of electronic records management capability using TRIM;
  • A virtualisation of the Department’s WINTEL server environment;
  • The introduction of TerraData Enterprise Data Warehouse technology;
  • Website infrastructure replacement; and
  • The introduction of centralised tapeless backup and restore capability.

Responsibility for these ongoing ICT projects falls under DAFF’s Information Services Division, which was formed in November 2011 to consolidate ICT administrative processes. The division is also responsible for providing ICT applications support and services relating to ICT strategic planning and enterprise architecture across DAFF.

It was responsible for the development of the original ICT Strategic Plan 2012-2016 in June 2012, with the aim of mapping upcoming business initiatives over the four years to 2016.

The Strategy has a significant role in shaping “future ICT investment and strategy in the department”, according to the 2011-12 annual report.

DAFF contracted the developer of the original plan, CPT Global, in April 2013 to review and update the ICT strategy to reflect the plethora of new projects underway at the Department.

The review comes slightly ahead of the Department’s plan to conduct regular refreshes “every 18 months to two years”.

View the DAFF profile on GovFacts >>>

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