Topics: Software; Telecommunications; IT Services; ICT Strategy; Cybersecurity; Shared Services; QLD.
Due to receive a bolstered total of $405 million over five years, the Advanced Queensland agenda is the “centrepiece” of the Queensland Government’s 2016-17 Budget, complementing some modest new ICT initiatives in Health, Treasury, Communities and Resources.
The Advanced Queensland agenda is a critical component of the Palaszczuk Government’s economic plan focused on “growing innovation, attracting investment and building infrastructure” to promote the state’s diversified economy.
The government has added 13 new initiatives to Advanced Queensland, including the Platform Technology Program – a $10 million initiative to develop capabilities in “drones, big data and the Internet of things” for use by Queensland businesses. Other initiatives with a likely ICT component include a $6 million grant towards regional innovation hubs, and a $10 million Cairns Innovation Centre at James Cook University.
The repatriation of $4 billion in surplus funds from the public sector superannuation scheme has helped fund a number of sizeable new initiatives (chiefly in infrastructure) and funding increases across departments and agencies in the 2016-17 Budget, while still allowing the government to forecast an operating surplus of $867 million.
ICT has received considerably less attention in the 2016-17 Budget than in previous years, with a number of large ICT projects (such as the fitout of the model 1 William Street offices) complete or close to completion. However, a number of new small-to-moderate ICT initiatives will receive funding, as will a number of system upgrades.
The Department of Science, Information Technology and Innovation (DSITI), the state’s IT agency, has received additional funding for a handful of new and existing initiatives, including $14.1 million over four years for a new telephony system for Smart Service Queensland to address increased demand on services.
DSITI will also receive an additional $10.9 million in 2016-17 to continue the One-Stop Shop program, $15 million over two years to improve state-wide mobile coverage, and a total of $9.9 million over four years from 2015-16 towards Whole-of-Government cyber security initiatives and capabilities (of which $1 million has been reprioritised from other initiatives).
Intermedium will release its exhaustive list of Qld’s 2016-17 funded ICT initiatives, along with its estimates of ICT Operational Expenditure, in its Budget IT online database once its analysis of budget documents is complete. The following is a preliminary list of the budget’s standout initiatives:
- $7.1 million over four years for a private Brisbane-based cloud service for the Treasury’s existing Revenue Management Solution suite;
- $22.7 million for the Department of Health for new and extended information communication technology at Sunshine Coast University Hospital;
- $3.1 million in 2016-17 for information systems to enhance patient care and service delivery for the Queensland Ambulance Service;
- $10.8 million over four years to pay for a new integrated case management system for victims of family violence at the Department of Communities, Child Safety and Disability Services; and
- $7.8 million over four years (and ongoing funding of $1.5 million per annum) to support the Department of Natural Resources and Mines’ aerial and satellite imagery capabilities. This is a joint initiative with DSITI which will assist with vegetation management.
Existing initiatives with additional funding
- $65.4 million over five years (and $17.3 million ongoing) in additional funding to implement Treasury’s alternate State Penalties Enforcement Registry (SPER) service delivery model. The new model includes replacing SPER's legacy ICT system with a new Software-as-a-Service solution and introducing outbound contact capability to enable SPER to provide more effective early engagement with debtors;
- $5.3 million in additional funding over three years for the Department of Justice and Attorney-General for the ongoing establishment of an independent crime statistics body to collect data and monitor organised crime (with a total funding of $8.4 million over three years);
- $4.3 million over four years for the installation of additional fixed and mobile digital cameras, and point-to-point cameras, as part of the Queensland Police Service’s Camera Detected Offence Program;
- $5.1 million in additional funding over four years (with $1.3 million per annum ongoing) to modernise Natural Resources and Mines’ technology used to monitor high risk sex offenders and to implement a Geographic Information System.
- $4.5 million in 2016-17 to the Queensland Building and Construction Commission to relocate two regional offices, continue rolling out its customer relationship management platforms, replace ageing information technology systems, and replace ageing property and equipment;
- $6.3 million in 2016-17 for ongoing work to replace the Electoral Commission's Strategic Elections Management System (SEMS);
- $5.9 million in 2016-17 for the consolidation and upgrade of finance and human resource systems managed by Queensland Shared Services; and
- $3.1 million in 2016-17 for the replacement of CITEC’s vital assets and critical information brokerage software.