The National Health and Medical Research Council (NHMRC) has approached the market for a comprehensive managed services arrangement for the provision, management, maintenance and support of its ICT infrastructure.
Since January 2009, Logica (now acquired by CGI) has been awarded a series of IT Services contracts, worth a total of $20.4 million. Of these, $12.7million have the specific title ‘ICT Services and Support’ (or a minor variation to that description). All ICT Services and Support contracts had a contract start date of 16 January 2009, according to Intermedium’s Analyse IT tool. These ICT Services and Support contracts have all expired, with the largest contract, for $7.6million, expiring on 11 January 2014.
According to the Request for Tender, NHMRC requires Platform Services (including Desktop Support; File, Print, Email, Collaboration and Remote Access; Internet Facing Services; Business Applications Infrastructure Support and Maintenance; Business Application Support and Maintenance; and Data Network (excluding WAN provision)).
It also requires Cross Platform Services such as: Service Desk; Service Management; IT Security Management; Harmful Code Protection and Management; Storage Management; Backup, Archive and Restoration Management; Cabling and Patching of Equipment; Transition; Disengagement; Account Management; ICT Skilled Resource provision; Assistance and advice on ICT Architecture and Design; and Assistance and advice on ICT Strategic Planning.
Many of the Logica contracts since 2009 which were not specifically IT Services and Support carry descriptions which relate to the services now sought by NHMRC.
NHMRC expects to execute the contract by September 2014 with the handover date for the services to be 1 December 2014. The contract will have an initial term of three years with options to extend for 3 further terms of no less than one year up to a maximum contract length of six years.
The Request for Tender closes on 25 March 2014 at 2:00 pm.
No contact extensions have as yet been posted on AusTender to carry NHMRC through the duration of the procurement period.
Legal firm Sparke Helmore have been appointed as probity advisor.
For more information, please contact the Editor (02) 9955 9896.