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Northern Territory to refresh whole-of-government hardware deals

by Pallavi Singhal •
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The Northern Territory Government has begun a refresh of its mandatory whole-of-government hardware purchasing arrangements, which have been split into six packages to be awarded as individual cross-government deals.

 The individual service packages are divided into:

  1. Desktop and Monitors;
  2. Laptops;
  3. Printers;
  4. Server;
  5. Network; and
  6. Uninterrupted power supply (UPS).

Packages A, B and E are expected to see the most business, with approximately 4,000 workstations and 1,000 Network devices due to be procured per annum, according to tender documents. The Government also expects to purchase 500 units under Package F for UPS, 300 printers under Package C, and 100 server units under Package D over the same period.

The NT Government employs roughly 20,000 full-time equivalent (FTE) staff. According to Intermedium’sGovFacts database, this places the hardware needs of the whole public service somewhere in the vicinity of the Australian Taxation Office, with 20,952 FTE staff, or the NSW Department of Family and Community Services, with a headcount of 21,398.

Contracts signed as a result of the approach to market (ATM) will replace the Territory’s expiring hardware arrangements, and several vendors will have to re-compete for NT business, including:

  • Dell – the current supplier for desktops and laptops;
  • CSG Services – the current supplier of printers and network equipment; and
  • Dell, CSG and Fujitsu – who form the panel for server hardware.

There is no existing arrangement for UPS.

Whole-of-Government ICT supply in the NT is currently delivered under a number of service packages, with just the hardware component (Package 8) to be refreshed under the current ATM. The packages include:

1.    Service Centre

2.    Network Management

3.    Desktop and Server Management

4.    Voice Telephony Management

5a.  Fixed Voice Carriage

5b.  Mobile Voice and Data Carriage

5c.  Satellite Voice Carriage

6.    Data Carriage

7.    Internet

8a.  Desktop Hardware

8b.  Laptop Hardware

8c.  Printer Hardware      

8d.  Server Hardware

8e.  Network Equipment Hardware

This multi-sourced model for whole-of-government ICT outsourcing was implemented in 2008-09 by the NT Government, alongside an ICT Service Centre to oversee management and support for the numerous contracts and panels. Kinetic IT, which won the Service Centre contract, acts as the primary interface between NT Government agencies and the various vendors.

According to the Department of Business and Employment’s 2011-12 annual report, the NT Government has set a series of hardware efficiency targets for the 2012-13 financial year, including a 30 per cent reduction in the Territory’s server fleet and a reduction in the ratio of printers to workstations to 11.49 printers per 100 workstations (compared to 12.8 printers per 100 employees in the NSW Government), in pursuit of environmental sustainability and budget efficiency outcomes. However, the change of Government in August 2012 has created some uncertainty around the future of the Territory’s ICT plans.

The new Country Liberal Government has transferred ICT functions from the Department of Business and Employment to the newly established Department of Corporate and Information Technology which answers to Chief Minister Adam Giles. Along with machinery of Government changes, the Liberal leadership also scrapped the ICT Strategy consultation launched by the previous Government.

Intermedium estimates that the NT Government’s total expenditure on ICT will be approximately $120.64 million in 2012-13.

The Request for Tenders will close on 1 May 2013 and contracts are due to be awarded as soon as 4 June 2013, with an ambitious proposed commencement date of 1 July 2013. The arrangements will be signed for a period of 30 months, according to tender documents.

Related Articles:

CLP Government to start from scratch when it comes to Territory ICT

New desktop hardware CUA on the way for WA

Finance reviews Desktop Hardware panel

For more information, please contact the Editor (02) 9955 9896.

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  • NT
  • Hardware
  • Finance & Services
  • Adam Giles
  • Australian Taxation Office (ATO)
  • CSG Services
  • Dell
  • Fujitsu
  • ICT Service Centre
  • Kinetic IT
  • NSW Department of Family and Community Services
  • NT Country Liberal Government
  • NT Department of Business and Employment
  • NT Department of Corporate and Information Technology
  • NT ICT Strategy