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NSW Budget’s big gains for ICT

by Chris Huckstepp •
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New South Wales’ Treasurer Andrew Constance has handed down the 2014-15 Budget, his first, following the reshuffle that elevated previous Treasurer Mike Baird to the Premiership, following Barry O’Farrell’s resignation in April 2014, and the final one before the March 2015 election.  The maturation of enablers put in place earlier in its term, including departmental restructures, new senior executive personnel at agency head and CIO level as well as buy-in to the ICT Strategy by key stakeholders has clearly given the Government the confidence to move forward with technology on a variety of fronts.

Major ICT investments are occurring in Family and Community Services, Police and Justice, Health, Education, Service NSW and the Office of Finance and Services.

A summary of the readily identifiable ICT components of the NSW Budget is provided below.  However, only following detailed analysis of the Budget papers will it be possible to establish the total amount of 2014-15 ICT funding. Intermedium will release its detailed list of 2014-15 funded ICT initiatives along with its estimates of ICT Operational Expenditure in its Budget IT online database as soon as possible.

From Intermedium’s analysis, NSW is on track to achieve a leadership role in the use of ICT in the delivery of customer-focused services.

Police and Justice

  • $45 million over four years for “the Technology Asset Replacement Program, which maintains and replaces critical NSW Police Force information systems supporting frontline service delivery”.
  • $7.0 million over two years for the “rollout of 110 mobile Automatic Number Plate Recognition (ANPR) units to NSW Police Force vehicles.”
  • $4.0 million over two years to “purchase body worn video cameras for frontline police officers”.
  • $40 million over four years to “commence the Justice Audio Visual Link consolidation project to enable court hearings to be undertaken with witnesses in locations across the State.”
  • Legal and Justice is investing $42 million over four years “to commence the Justice Core Information and Communications Technology program, which will replace or remediate inefficient systems and upgrade and consolidate technology infrastructure in order to support delivery of frontline services, reduce re-offending and improve confidence in the NSW Justice System.”  

Family and Community Services

  • $100 million over four years ($60 million capital and $39 million recurrent) to “design and replace frontline technology systems. This will improve the productivity of caseworkers by enabling them to access information in a timely, modern and mobile way. This will allow caseworkers to spend more time with vulnerable families, and will facilitate greater sharing of information with the non-government sector.”


  • $51.1 million total spend for critical infrastructure enhancements, ‘phase three’.
  • Health is investing $20 million to “upgrade ICT systems, including enabling wireless and mobile connectivity for clinical systems to improve the quality and safety of care delivered.”
  • Health is investing $10 million for the “second stage of the HealtheNet project to expand the information within HealtheNet and to design and begin development of a collaborative two way integrated care portal for doctors, patients and other health service providers Health Cluster.”  
  • Health is investing $5.0 million to “establish information systems to support NSW Health services and their clinicians to better understand their cost-drivers, clinical and operational performance and the effectiveness of improvement strategies.”


  • $62 million on ICT in schools as part of “23 major building projects at government schools and carry out other significant works, such as enhancing information technology and business support systems.”

Premier and Cabinet (Service NSW)

  • $33.9 million estimated total cost (ETC) for customer service system integration.
  • $19 million ETC is allocated to Service NSW's digital channel enhancements.
  • $21.1 million ETC to network technology.
  • $15.2 million ETC for new payments gateway.
  • $8.5 million ETC for technology upgrades to support scale and operation.

Planning and Environment  

  •  $21.5 million capital expenditure to “continue developing the ePlanning system in support of a streamlined and more efficient planning system.”

Other notable allocations  

  • $3.7 million for Electorate Office IT infrastructure.

Intermedium will present its detailed analysis of the NSW Budget at its 2014/15 New South Wales Budget Briefing on Wednesday 23 July.



Related Articles:

Budget 2013-14: NSW finally funds reform promises

Moving ICT procurement away from CapEx to OpEx is a key goal according to departing NSW GCIO Michael Coutts-Trotter


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