The NSW Government has issued a tender for the final stage of its telecommunications procurement, for Telecommunications Systems and Services. This RFT calls for contractors to join a panel for a period of up to five years.
The new panel will include the following products and services:
- Telephony systems
- Voice and/or Video Mail and Unified message systems
- Call accounting
- Contact centre systems
- Interactive Voice Response
- Handsets, audio conference phones, headsets, etc
- Voice recording systems
- Audioconferencing, videoconferencing and webcam
- Network systems and services
The initial term of this panel is two years, with an option to extend for three further terms of one year each.
The NSW Government has adopted a strategy of using whole-of-government panel contracts to procure telecommunications products and services. It is part of the Government's ICT Strategic Plan (July 2006) that sets a framework for co-ordinating government-wide procurement, designed to generate significant savings.
There will be no industry briefing for this RFT.