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NSW Roads and Maritime casts its net for a new CIO

by Pallavi Singhal •
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NSW’s Roads and Maritime Services (RMS) has begun its search for a new Chief Information Officer to head a restructured Information Management & Information Technology branch and to develop and execute a refreshed RMS IT strategy.

Joe Abraham is currently serving in an interim RMS CIO role, as the final touches are laid on the merger of the former Roads and Traffic Authority (RTA) and Maritime NSW which took place in November 2011. He has been the CIO at RTA since 2009.

Final corporate structures for RMS were determined in May 2012, and this has led to progressive personnel changes. It is likely that many staff, including Abraham, will be asked to reapply for restructured roles. RMS’s Corporate Director, Paul Hesford is offering support to staff in preparing job applications and interview techniques.

Responsibilities for the successful branch CIO will include the management and planning of the branch, the provision of IT services across RMS and ICT coordination across the State’s transport cluster. The CIO will also have to lead periodic benchmarking and strategic reviews of the entire RMS ICT environment and conduct end-to-end management of all RMS ICT contracts.

The full-time role will report to the Corporate Director and will have regular dealings with the group CIO of Transport for NSW, Tim Catley.

Along with the new CIO role, RMS has also begun searching for a number of other key positions for its Information Management & Information Technology branch, suggesting that a broader restructure is underway across the newly merged ICT functions.

Reporting directly to the CIO will be the successful candidates for Principal Manager Service Transition and Principal Manager Strategy and Architecture roles. The Manager Service Transition will be responsible for setting the direction and conduct of ICT-related change programs, while the Manager Strategy and Architecture will oversee the business and technical aspects of the RMS ICT strategy.

RMS is also recruiting for a number of other positions that fall under these two Principal Managers, including:

  • Resource Manager;
  • Manager Solutions Architecture;
  • Manager Release Implementation;
  • Manager Technical Operational Support;
  • Manager Maintenance; and
  • Manager Support and Asset.

The Information Management & Information Technology branch has a total budget of approximately $240 million, including $180 million for capital expenditure and $60 million for operational costs. The branch has approximately 300 staff, or 150 full-time equivalent employees.

The RMS will face some urgency in getting its ICT shop together in the lead up to the establishment of Service NSW. Service NSW is designed to create one-stop-shops and a single phone number and web portal where customers can complete transactions with the NSW Government. RMS licence and registration services will be amongst the first to be integrated into Service NSW, by mid-2013.

RMS’s most recent annual report identifies the need to develop the Agency’s governance arrangements to address challenges presented by its ongoing relationship with Service NSW.

The changes at RMS are part of a broader restructure across the NSW Transport cluster, which includes the replacement of RailCorp with Sydney Trains and NSW Trains from July 2013. Both new organisations have also recently approached the market seeking CIOs to lead ICT functions.

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For more information, please contact the Editor (02) 9955 9896.

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  • NSW
  • IT Services
  • Transport
  • Information Management and Information Technology branch
  • Joe Abraham
  • Maritime NSW
  • NSW Trains
  • NSW Transport
  • Paul Hesford
  • RailCorp
  • Roads and Maritime Services (RMS)
  • Roads and Traffic Authority (RTA)
  • Service NSW
  • Sydney Trains
  • Tim Catley