The recently released NSW Government ICT strategy People First includes a new logical architecture for delivering e-services and consolidating backend systems. As well as improving services to the community, the strategy aims to generate savings of “half a billion dollars over 4 years”, comprising $350m in capital expenditure and $215m in recurrent expenditure. NSW currently spends around $1 billion per year on ICT.
People First was developed by NSW Government CIO after extensive consultation with agency CIOs. The program will generate upwards of 100 independent projects, some of which are already underway, using a “lead agency” approach. Consolidating common infrastructure and whole-of-government procurement arrangements are priorities to deliver savings.
The strategy also includes a number of major infrastructure and telecommunications consolidation, shared and federated client authentication, standard operating environment and radio communications projects.
Despite the fact that this market is expected to shrink overall, the ambitious range of projects outlined in People First offers opportunities as well. Many of these projects are still in the planning stage, with the possibility of gaining “mindshare” still open.