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In other public sector ICT news this week…

by Intermedium •
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Queensland Police (QPS) will soon use iPads and smartphones to stream live feeds of Brisbane’s entertainment hotspots via the City’s CCTV network. 10 iPads will be deployed to QPS officers with access to 82 City Safe cameras as part of an AU$970,000 digital upgrade and expansion of Brisbane City Council's City Safe CCTV. Nine new cameras will also be installed across the City and Fortitude Valley. Lord Mayor Graham Quirk said “As part of these upgrades City Safe has…entered the digital era with Council migrating its entire City Safe network onto a digital platform to allow for quick and easy access to video footage.”

The Department of Finance  has invited agencies, researchers and the public sector to suggest ways in which the Government can better use Big Data. “We are seeking proposals for projects that would increase the efficiency of government services or deliver service improvements. Proposals will initially be assessed on feasibility,” wrote Assistant Secretary Marc Vickers in an AGIMO blog post. In August 2013, Finance released the Australian Public Service Big Data Strategy. The Strategy is aimed at facilitating the better use of data assets by agencies and creating guidelines for privacy, service delivery and policy development.

Queensland Rail is seeking a managed service provider for online SharePoint-based solutions and custom developed applications. A Request for Information (RFI) issued by QR states that the successful vendor will be responsible for platform hosting, simple solution delivery plus support and maintenance. The expected contract period is an initial three year engagement with the option of two, one year extensions. This is QR’s second ICT-related tender in as many weeks. In March 2014, QR approached the market for suppliers to deliver end-to-end ICT projects as well as review the delivery methods, process and outcomes particularly with regard to its SAP services. The RFI closes 2 April 2014.

The NSW Police Force is seeking an improved Government Information (Public Access) Act 2009 (GIPA) Application Management System. GIPA replaced the Freedom of Information Act 1989 and gives the public an enforceable right to access Government information. The GIPA system facilitates the application process, however, tender documents state the current system “is cumbersome and time-consuming for the applicant”. The current system was created as a “Band-Aid” interim solution when the new legislation was passed in 2009. According to the RFT, “It lacks adequate data backup and recovery procedures, has concurrency problems, lacks sufficient security controls and is unreliable”. Tender submissions close on 7 April 2014.

More than one million customers have visited ServiceNSW’s online one stop shop since its launch in July 2013, according to servicensw.gov.au. An average of 4,000 customers visit the site each day with over 30 per cent of those accessing it with a mobile or tablet device. ServiceNSW sits within the Department of Premier and Cabinet (DP&C) and provides access to services from Roads and Maritime Services (part of Transport for NSW); Fair Trading; and Births, Deaths and Marriages (both part of the Department of Finance and Services). The 2013-14 NSW Budget allocated $34.4 million in Capital Expenditure to DP&C for “Service NSW fit outs and Customer Service Technology”.

Related Articles:

Queensland Police to update aged mobile technology

NSW Police to begin mobile trial

One-Stop-Shop Service Pace Picks Up

For more information, please contact the Editor (02) 9955 9896.

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Jurisdiction
  • Federal
  • NSW
  • QLD
Tags
  • Australian Government Information Management Office (AGIMO)
  • Big Data
  • CCTV
  • GIPA
  • iPad
  • NSW Police Force
  • Queensland Police Services (QPS)
  • Queensland Rail
  • Service NSW
  • The Department of Finance