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PBO seeks COTS solution to address requests management inefficiencies

by Justin Hendry •
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The Parliamentary Budget Office (PBO) is seeking to automate its request processes with a commercial off the shelf (COTS) Central Workflow Register (CWR) solution.  

The Request for Tender (RFT) states that the software will “replace a number of Microsoft Excel based registers, stored within TRIM, currently supporting the operation of the PBO for the processing of Parliamentarian Requests, Information Requests, Departmental Requests and Election Commitments.”

The contract will run for an initial period of three years, however at the discretion of the PBO, the contract could be extended by two years up to two times.

It is envisioned that the replacement will “provide a cost-effective, integrated system” and more fittingly assist the role of the PBO in providing independent analysis of fiscal policy.

 The successful COTS solution will:

  • Support 50 regular users to concurrently access and update the data, with the reliability to support up to 100 users in peak periods;
  • Improve the detail, reliability and timeliness of PBO and workflow monitoring performance;
  • Facilitate the “auditing of processes and compilation of statistics on time taken to complete costings by status point”; and
  • Minimise human error and repetition.

“The expected outcome of the acquisition process is an integrated system that offers scalability for future use,” states RFT documents.

RFT documents note that the CWR solution should integrate well with Microsoft Office 2010, Outlook 2010 and TRIM 7.1 (including future versions).

Fairfax has reported that since the 2013 election the PBO has received “more than 1900 [costing] requests” or “more than 20 per week”.

Submissions for the RFT will close 27 April 2015, with system testing to commence in November 2015. The next Federal election will occur no later than 14 January 2017. 

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