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PriceWaterhouseCoopers consortium wins first PCEHR National Partnership

by Paris Cowan •
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The first national partnership contract for the roll-out of the Personally Controlled Electronic Health Record (PCEHR) has been awarded to a consortium lead by PriceWaterhouseCoopers, which includes McKinsey and Company, Ocean Informatics, Trilogy Information Solutions and the University of Queensland.

The consortium has successfully been appointed the National Benefits and Evaluation Partner for the PCEHR, a role that will see it assume responsibility for monitoring the development of the system and reporting on the benefits it provides.

The specific contract requirements, as outlined in the original tender documents, include:

  • The development and delivery of a Benefits Realisation and Evaluation Framework for the PCEHR;
  • The design and delivery for a program monitoring and measurement capability for the PCEHR;
  • Analysis and evaluation capability; and
  • Research services to provide the Department of Health and Ageing with information relevant to the build and roll-out of the system.

The Minister for Health, Nicola Roxon, said in a statement that the National Benefits and Evaluation Partner would assess the impact of the PCEHR on the patient experience.

“Research will include measuring the impact of the PCEHR on improving the health of Australians, determining the best ways of meeting the needs of consumers, evaluating emerging international evidence and assessing the adoption of records by consumers and clinicians,” she said.

The Department of Health and Ageing (DoHA) also published details of a $992,000 contract signed with Ernst & Young for the supply of delivery assurance advisory for the PCEHR implementation, on 2 June.

“The External Delivery Assurance Advisor will play a critical role in delivering a successful program that ensures the design, implementation and outcomes are delivered in a high quality way,” said Roxon.

With the first of the three partnerships now announced, the ICT industry will be waiting with bated breath to find out who has secured the contract to become the National Infrastructure Partner.

The National Infrastructure Partner will take on the largest ICT component of the project, including the design, build, test, deployment, support and maintenance of the PCEHR system infrastructure, until the time comes where the responsibility for management of the system is passed on to an Operating Partner.

Tender documents released in February revealed that the Department was looking to engage a consortium of suppliers lead by a prime contractor, as had been the case with the Benefits and Evaluation Partnership.

Contracts for the National Infrastructure Partnership are due to be signed by 30 June 2011. The process of selecting a National Change and Adoption Partner, who will be responsible for promoting uptake of the system, is also currently underway.


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  • Federal
  • IT Services
  • Health
  • doha
  • ernst & young
  • McKinsey and Co
  • Nicola Roxon
  • Ocean Informatics
  • PriceWaterhouseCoopers
  • Trilogy Information Solutions
  • University of Queensland