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Queensland Building Services Authority seeks new CIO

by David Shi •
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Change is the order of the day at Queensland’s Building Services Authority (BSA), with the agency this week fielding applications for a new Chief Information Officer andthe supply of a document automation solution.

The BSA is seeking a new IT leader following the departure of former CIO David Elkin in June this year. Elkin had held the role since December 2008 and has gone on to take up a CIO role at the Queensland Audit Office.

The CIO’s position, advertised on both the BSA and Queensland’s Smart Jobs websites, will cover a number of responsibilities including:

  • Managing the development, implementation and maintenance of BSA’s information management strategies, systems, policies and practices;
  • Managing the BSA’s information services systems and networks;
  • Provide knowledge management for electronic content and document management systems;
  • Initiate or facilitate research on data communications products and directions; and
  • Negotiate and oversee the management of external providers/vendors.

The remuneration for the advertised role ranges from $101,610 to $107,467 per annum.

One of the first jobs to land on the successful candidate’s desk will be the implementation and management of a new document automation solution across the agency, for which the BSA has recently invited expressions of interest (EOIs).

Released on 11 October 2011, the EOI invites suppliers to offer solutions for the provision of a Document Automation Solution to meet the agency’s ongoing communication needs.

According to the EOI documents, the Document Automation Solution will provide the BSA will the following services:

  • Document template creation and approval;
  • Document generation by applying data from business applications to document templates; and
  • Distributing the generated documents in various formats via various distribution channels.

The solution must also be capable of being activated through existing business applications as well as operating in a standalone manner.

The EOI is the first of a two stage procurement process, with the second being an Invitation to Offer (ITO) which will be issued to successful EOI respondents. Suppliers who were not successful or did not participate in the EOI stage of the procurement process will not be considered for the ITO.

The BSA is the statutory body responsible for regulating the Queensland building industry. It oversees construction licensing and compliance, dispute resolution and provides advice and education services for both consumers and licensees.

According to the BSA’s 2011-12 Annual Report, the agency has been proactive on the ICT front over the past financial year, implementing the following programs:

  • Completion of the eCommerce authentication and application capability;
  • Replacement and relocation of the BSA disaster recovery data centre;
  • Renewal of business continuity capability through the introduction of visualisation technologies;
  • Implementation of the complaints management system; and
  • Rollout of the desktop replacement with the new standard operating environment 2010, consisting of Windows 7 and Office 2010.

As outlined in the BSA’s Strategic Plan 2011 - 2016,one of the agency’s key objectives is to build upon existing business systems, ensuring that the agency’s infrastructure is contemporary, cost effective and efficient. One of the performance indicators for this strategy is a move to 30% web service-utilisation over the next five years.

The BSA employs 374 staff, the bulk of whom fill administrative roles.

EOI submissions for the Document Automation Solution are due by 28 October 2011 via the eTender website. Respondents will be notified of the EOI evaluation outcomes on 21 November 2011.

Applications for the CIO vacancy are to be submitted through the Smart Jobs website. All applications are due by 19 October 2011.


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  • QLD
  • IT Services
  • Industry & Investment
  • CIO
  • David Elkin
  • Queensland Building Services Authority