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Queensland Department of Community Safety begins $100 million payroll journey

by Paris Cowan •
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Queensland’s emergency services agency will hold the first approach to market for its $100 million payroll and HR systems replacement as early as next month.

A forward procurement schedule was issued this week by the Department of Community Safety to forewarn industry of its intention to open tendering for the provision of business process design and re-engineering services for the replacement program in May or June 2013.

“The Department of Community Safety (DCS) is embarking on a Human Resource Information Systems (HRIS) Program which includes replacement of the current LATTICE payroll systems and upgrading/replacing upstream and downstream systems like rostering, timesheet, learning management, reporting etc.

“The purpose of this procurement is to identify and engage an external independent qualified and experienced provider to lead the Business Process Design and Re-engineering (BPR) project within the HRIS Program,” explains the posting.

The Department, which comprises the State’s Ambulance Service, Fire and Rescue Service, Queensland Corrective Services and Emergency Management Queensland, was allocated $100 million in the 2012-13 Budget for the replacement of the payroll and HR systems which have been in operation since the early 1990s. The software ceased being supported by its vendor in September 2008.

The new systems will coordinate and pay the Department’s workforce of 10,509 full time equivalent staff.

Budget papers suggested that an outsourced solution was likely to be sought.

Back in March 2013, DCS Chief Information Officer Glenn Walker told Intermedium that he would be focussing on scoping and preparing data for the next 12 months.

“In 12 months time we would want to be at a point where we clearly understand our current state, we have worked closely with industry to understand what outsourced and managed service options are available and undertaken preparatory activities such as data cleansing before moving onto the next stage of delivery,” he said.

This means that it is unlikely that industry will see tenders open for the most valuable stage of the process, the provision of the actual payroll solution, before 2014.

Forward procurement schedules from other agencies reveal that the Queensland Government Chief Procurement Office (QGCPO) will go to market to renew the State’s whole-of-government printer panel, and that the Department of Transport and Main Roads intends to go to market for an externally hosted  Library Management System. Both are to open tendering at the end of this month.

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For more information, please contact the Editor (02) 9955 9896.

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  • QLD
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  • Justice
  • Department of Community Safety
  • Department of Transport and Main Roads
  • Glenn Walker
  • Payroll