The Queensland Service Delivery and Performance Commission recently completed a review of performance management across the Queensland Public Service, and identified a need for improved information systems that should be developed within the next five years.
The report Strengthening Performance Management in the Queensland Government made eight major recommendations to achieve better integration of planning, management and information; improved performance measurement and monitoring; and strengthening the quality of advice to Government.
One of these recommendations was that the Queensland GCIO "establish a working group to identify the gaps in information systems needed to report on service delivery and outcomes by October 2008, and prioritise their development over the next five years, based on the level of risk involved." It further recommended that the review should focus on:
- Right-sizing projects to enable efficient development
- Common architecture to ensure compatibility but enable flexibility
- reducing impediments to data sharing across agencies
- standard definitions to ensure data comparability.