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Queensland ICT Strategy refresh reveals new whole-of-government priorities

by Paris Cowan •
Free resource

A refresh of the Queensland Government’s ICT Strategy has revealed further detail about the future direction for ICT in the State.

The five year Strategy and Implementation Plan, Toward Q2 Through ICT, was launched in 2009 and focuses on leveraging ICT to produce accessible, effective and efficient government and to nurture strong industry partnerships.

In October 2010 a progress report against the implementation plan and a corresponding refresh of the Strategy was tabled in parliament, and has recently become publically available. 

The progress report anticipated that 33 of the plan’s original actions would have been completed by the end of 2010 and the revised plan includes six new actions which will be overseen by lead agencies within the Queensland Government.

The revised Implementation Plan also reveals new details regarding the specific ICT objectives the Queensland Government has set out to achieve and their respective deadlines, with much activity due to take place within the next 12 months.

 “All agencies are now to use this amended plan to guide the implementation of activities under the government’s ICT strategy to help create more accessible, efficient and effective services for Queenslanders,” said the Executive Director of the ICT Policy and Coordination Office, Alan Chapman.

New actions include the planning of a whole-of-government digital archive, as part of a digital preservation strategy, as well as the development a whole-of-government approach to information security.

The revised plan also heralds a move toward IP telephony for Queensland, with the development of a unified communications strategy to identify sourcing strategies and an implementation roadmap for IP Telephony due for completion by the end of 2011.

The State Government has indicated that it is looking to consolidate the supply of desktop support into a whole-of-government managed services arrangement.  This arrangement would join the supply of desktop hardware (arrangement number QP707) and the supply of electronic document management and retrieval systems (eDRMS) (arrangement number QGCPO 808) on the list of whole-of-government ICT procurement arrangements currently active within the Queensland Government. A business case for the transfer is due for completion at the end of 2011, and Queensland Health has been appointed the lead agency for the project.

The Queensland Government’s industry partners can also expect to be approached for their advice and expertise with increasing frequency due to the Early Engagement Strategy, which forms part of the overall ICT plan.  The Strategy demands that industry experts be invited to collaborate in the concept, feasibility design and project approach stages of all ICT projects worth in excess of $2 million.  This scheme is schedules to become active from the beginning of 2011.

Meanwhile, simplified procurement processes will now be implemented for all projects which fall below the $2 million mark.

A range of ICT consolidation programs will also be rolled out throughout 2011, to assist the Queensland Government in achieving its target of reducing the per-unit cost of Business-As-Usual (BAU) ICT expenditure 15% by 2013.

The Department of Public Works, which is responsible for managing ICT management within the Queensland Government, estimates the administration spends a total of $1.3 billion on ICT each year.

  • QLD
  • IT Services
  • Policy
  • Alan Chapman
  • Digital Archive
  • DPW
  • IP Telephony
  • Managed Services
  • QLD Government ICT Strategy
  • Toward Q2 Through ICT