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Queensland IT Department to outsource its payroll

by Paris Cowan •
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In a State where just the word ‘payroll’ is enough to give politicians and senior bureaucrats nightmares, it is little wonder that the Queensland Department of Science, IT, Innovation and the Arts (DSITIA) is open to the option of handing this particular responsibility to someone else.

Minister for Science, IT, Innovation and the Arts Ros Bates has revealed that her Government is currently considering a proposal to consolidate and outsource eight different legacy payroll systems now operating in her Department thanks to last year’s machinery of government changes.

They include:

  1. CITEC systems from the former Department of Public Works (DPW) (based on Aurion );
  2. Business innovation, International Collaborations and Science Research and Development unit’s systems from the former Department of Employment, Economic Development and Innovation (based on SAP);
  3. Queensland Shared Services, including CorpTech systems from DPW (based on SAP);
  4. Corporate Administration Agency and Arts QLD systems from the Department of Premier and Cabinet (DPC) (based on Aurion);
  5. Office of Chief Scientist and Office of QLD Government Chief Information Officer systems from DPC (based on Aurion);
  6. QLD State Archives systems from DPW (based on Aurion);
  7. Smart Service Queensland systems from DPW (based on SAP); and
  8. Environment and Resource Sciences and QLD Climate Change Centre of Excellence systems from the former Department or Environment and Resource Management (DERM) (based on SAP).

“The Newman Government is currently looking at options to engage more fully with industry to solve some of Government’s problems. The truth is that companies and Governments are particularly bad at managing ICT projects, often allowing projects to blow out in scope, cost and time.

“This proposal is to stop building our Information and Communication Technology internally and start engaging with industry,” said a spokeswoman for Minister Bates.

If the move is given the green light, an approach to market is anticipated to take place in the first half of 2013.

The aggregation of systems within DSITIA has previously been used by Bates to illustrate the extent of duplication and the ageing of legacy software across the Queensland public sector, as identified by the Government-wide ICT Audit.

She said eight different payroll systems and six different financial systems were used to manage just 3,900 staff members in her Department, which was created through an organisational restructure in April 2012 (which was initiated by her own Government upon assuming Government).

The DSITIA payroll proposal also comes less than a fortnight after the commencement of a Queensland Commission of Inquiry into the notorious failed payroll system replacement at  Queensland Health, anticipated to have cost the State Government $1.2 billion overall by 2016-17.

The Department of Community Safety will also soon embark upon its own payroll journey, with $100 million set aside in the last Queensland Budget to replace its now-unsupported systems.

Related Articles:

Queensland IT Minister to target “dirty dozen” ailing systems

Tasmania open to cloud options for whole-of-government HR and payroll

Queensland ICT Services procurement to be open to all


For more information, please contact the Editor (02) 9955 9896.

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  • QLD
  • IT Services
  • Software
  • Finance & Services
  • ICT Outsourcing
  • Payroll
  • Ros Bates