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Queensland Roads Department plans for state-wide ERP update

by David Shi •
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Chris Fechner, Chief Information Officer at Queensland’s Department of Transport and Main Roads (TMR) has told ICT industry members that a strategy is currently under development to improve the department’s state-wide enterprise resource planning (ERP) framework.

Fechner outlined this and other strategic ICT priorities to delegates at a Partners in Technology Briefing, run by the Department of Employment, Economic Development and Innovation.

He said the transport department is currently using an outdated SAP-based ERP, and a strategy is being defined to gain better understanding of the value of ERP and ways in which to leverage this value in the future.

It is expected improvements will be delivered in conjunction with Queensland Shared Services.

The PIT briefing raised the possibility of a lengthy multi-year implementation process of the ERP system update, with one of the final objectives of the project being the creation of a delivery method which presents the best value-for money for the system’s users.

Linked to the ERP strategy are plans to renew the department’s Asset Lifecycle Management systems.

Fechner described the TMR as a “large scale technology consumer,” employing around 600 IT professionals and managing in excess of 10,000 desktops and 100 business applications.

 The department is currently looking to expand its online presence, in pursuits of the delivery of 47 percent of services electronically.

Also on the agenda at TMR is a new productivity and collaboration platform based on Microsoft products.

At the same time, TMR is has indicated it wants to consolidate its platforms and the number of applications in use across the department’s operations. It also plans to streamline its vendor relations through an increased use of panel arrangements.

The TMR currently utilises the Primavera project management system across its state-wide operations, and the department’s latest Annual Report outlines plans to roll-out a web-based version of the system in the near future.

 The department has also recently updated its core operational contracts database, the Works Management System.

An internal review conducted in 2009-10 recommended that the department consolidate the divisions that manage ICT into a single ICT division with single ICT project portfolio aimed at reducing the Department’s ICT service delivery and project costs. 


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Queensland to streamline service delivery with QGov Online


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  • QLD
  • Software
  • Transport
  • Chris Fechner
  • ERP
  • PIT Briefing
  • Queensland Department of Transport and Main Roads
  • SAP
  • Shared Services