NSW Roads and Traffic Authority (RTA) issued an RFT on the 22 September, for facial recognition software to operate as an additional back-office in support of fraud investigations, customer verification and customer search.
The business objectives of the implementation of facial recognition technology are:
- Improved service and road safety through correct identification of individuals
- Improved confidence in the security and integrity of RTA records
- Improve the RTA’s knowledge base in the use of biometric technology
- Improve to the RTA’s knowledge base in support of strategic planning regarding the future use of biometrics
The closing date for responses is 20 October, with an announcement scheduled for 16 January 2009. The system is to be implemented by May 2009.
The 2007 RTA Annual Report mentions the agency has undertaken an Austroads sponsored trial of facial recognition software, participating with Austroads to investigate new technologies to enhance identity security.
According to the Report, the RTA established a Proof of Identity Unit in March 2006. The purpose of this unit is to “help strengthen RTA’s customer enrolment processes (verifying customer details), reduce opportunities for the issue of inappropriate documents that could foster identity fraud and improve links with other issuing agencies.”
Austroads comprises the six state and two territory road transport and traffic authorities, Department of Infrastructure, the Local Government Association and Transit NZ. Its aim is to provide high quality information, advice and research in the road sector. The 2006-07 Austroad Annual Report states that its Facial Recognition Software Trial was completed during 2006-07.
VicRoads engaged a consultant in 2006 to review developments in facial recognition software and determine whether it’s an effective means of addressing identity fraud. The report recommended VicRoads should proceed with a business case for the use of facial recognition technology.
Following a scathing 2007 Ombudsman report on Victorian driver licensing arrangements, VicRoads has undertaken to consider facial recognition technologies when it goes to the market in 2009 for a replacement driver’s license.