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Sydney Water makes plans for $72 million ICT investment

by Pallavi Singhal •
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Sydney Water Corporation is looking to develop an ICT investment strategy which will focus on managing a projected $72 million ICT expenditure pool in the years to 2015.

It has approached the market for consultants to develop the Information Systems Business Plan (ISBP), which will be implemented by its Service Delivery division.

 “The key benefit in developing the Service Delivery ISBP is to enable effective planning and financial management of future IT investment across service delivery and SWIT,” according to tender documents.

Sydney Water’s investment across IT software, systems and equipment renewal will be worth around $72 million across the three years 2012-2015, according to its 2012-13 Statement of Corporate Intent.

The 2012-13 NSW Budget Papers reveal, however, that the full ICT capital expenditure budget for the organisation in 2012-13 will be $61.2 million, part of the $900 million it has been allocated for IT projects across 22 years starting in 2001.

The scope of the Information Systems Business Plan includes:

  1. Identifying the sequence and priority of IT investment over the next five years;
  2. Leveraging existing IT systems investments;
  3. Determining the current and future state of information systems; and
  4. Ensuring alignment with the Information and Technology division’s IT Strategic Plan.

The new Information Systems Business Plan will also need to reflect Sydney Water’s internal restructure, which took place in July 2012 and saw the creation of eight new top-level divisions including Information Technology, Finance and Corporate Services, and Service Delivery.

During the restructure, former NSW Education CIO Stephen Wilson was appointed as Sydney Water’s Chief Information Officer (CIO) with responsibility for the Information Technology division. He now has oversight of IT business strategy, enterprise architecture, asset management, operational services and program delivery.

The new Service Delivery division was formed from the merger of the former Operations and Maintenance branches, and is now responsible for business strategy including the planned ICT investment strategy.

In line with the restructure, development of the business plan will include updating and streamlining existing ISBPs for the Operations and Maintenance divisions, which were completed in 2009.

Eric De Rooy is General Manager of Service Delivery, and will oversee planning phases for the new business plan.

The plan will cover Sydney Water’s substantial annual ICT investment, with $46.4 million spent on IT capital projects in 2011-12 according to the most recent Auditor-General’s report. This included a major $4.6 million Microsoft Office upgrade that was completed in December 2011.

Other current ICT projects include a $7.8 million website rebuild due for completion in March 2013, an $18 million server platform refresh due for completion in June 2015, and a $14 million Sydney Water Information Management (SWIM) 2 Document Management project, which is currently on hold as an options review is conducted into the over-budget program.

Sydney Water Corporation recently completed another two problematic ICT projects, after experiencing delays and exceeding budget allocations. The Customer Management System Project (CMS) was delivered in March 2011 at a total cost of $50.2 million. The Maximo Consolidation project was completed in June 2011 at a cost of $40.7 million.

Related Articles:

How will Sydney Water spend $58 million in 2011-12?

Maximo delays at Sydney Water, but other ICT projects on track

Sydney Water to consolidate telco contracts


For more information, please contact the Editor (02) 9955 9896.

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