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Technology projects will outlive Queensland Labor’s ICT Strategy

by Paris Cowan •
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A total 25 of the 29 initiatives still active when the new Queensland Government closed down the State’s three-year-old ICT Strategy will continue to be rolled-out, under the guidance of lead agencies rather than a central authority.

The surviving ICT actions include the development of a whole-of-government approach to information security, the development of an application rationalisation methodology and a business case for the replacement of the CBD CITEC data centre.

The Government has also revealed that it intends to start on a brand new ICT Strategy for the State once it has considered the findings of the ICT Management Audit which is currently underway.

Minister for Science, IT, Innovation and the Arts, Ros Bates announced that the Government-wide Toward Q2 through ICT strategy would be formally closed on 12 May 2012. Released in 2009, the Strategy’s implementation plan contained 86 actions, with another 14 added over the subsequent years to bring it to 100. 71 were already complete at the time of the closure.

“Four of the remaining 29 were closed as they were no longer immediate priorities for the Queensland Government.  The remaining 25 actions were moved to four relevant departments to deliver,” said a spokesperson for the Queensland Government Chief Information Office (QGCIO), the unit in charge of ICT investment in the State.

The four closed projects include:

  1. Developing a direction for digital preservation across the government;
  2. Developing a business case for whole-of-Government desktop support;
  3. Identifying opportunities for common support applications; and
  4. Refreshing the approach to standardised core products.

In June Bates also announced that the Identity, Directory and Email Services (IDES) program would be shut down that month, after her Department found that it would cost $25 million over the next three years to make it viable.

“I have recommended that we stop IDES and explore other options including a potential cloud-based whole-of-Government email solution,” she said in a statement.

Other savings measures have been intermittently announced by the Minister ahead of the formal tabling of the ICT Management Audit, which is due to Parliament by the end of October.

The Government is aiming to save $15 million by de-activating phone lines that have been left unused by various machinery-of-government changes in the State.

Bates also told the Courier Mail that $55,000 a month could be clawed back if thousands of public servants were placed on more appropriate phone plans, and hinted towards greater consolidation of telecommunications procurement authority – something that could well form part of a new ICT strategic plan.

Another $1.8 million has been targeted by making double-sided and black and white printer settings the default across the public service.

The full list of ICT actions to be transferred to business-as-usual operations and the receiving agency is as follows:



Consolidation of agency services to Smart Service Qld


Ensure 50% of all government information, referral, payment and purchase service interactions are online


Agency online services are accessible through the Smart Service Queensland portal


Queensland Government public website reduction.


New Queensland Government counter strategy


13 QGOV is utilised as the primary contact number for Queenslanders


National Broadband Network rollout policy and position


Whole-of-Government persons and services directory


SmartJobs Future Directions Business Case


Implement RTI reforms for recordkeeping


Develop a whole-of-government approach to information security


Develop an action plan and supporting information architecture for access to Queensland Government spatial information


Public Key Infrastructure (PKI) governance


Consolidate contract management across major ICT suppliers


Develop a whole-of-Government investment portfolio plan


Agency based data centres transition


Develop a business case to replace the CBD CITEC data centre


Whole-of-Government Identity, Directory and Email Services program


National Broadband Network rollout strategy for Queensland


Application rationalisation methodology to reduce redundant applications


Develop a review process and methodology to reduce BAU expenditure.


Remote worker enablement strategy


Review the application of the Government Information Technology Contracting Framework (GITC v5)


Pre-qualification process for less than $2 million and low risk projects



DEHP – Department of Environment and Heritage Protection

DHPW – Department of Housing and Public Works

DSITIA – Department of Science, Information Technology, Innovation and the Arts

Related Articles:

Minister closes down Queensland Government ICT Strategy

Costello Report considers privatisation of CITEC, Queensland Shared Services

Will IT projects fall foul of Queensland’s tough September Budget?

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  • QLD
  • IT Services
  • Policy
  • data centre
  • DEHP
  • DHPW
  • IDES
  • qgcio
  • Ros Bates
  • Towards Q2 through ICT