The ever-expanding NSW ICT Service Catalogue is set to gain another two sub-categories: Messaging, Collaboration and Unified Communication as a Service and End User Computing as a Service.
These latest categories to be the subject of an approach to market follow a range of ERP sub-categories includingexpense management systems, which was added to the Catalogue in November 2014, and finance, human resource, procurement, and platform and utility services added in October 2014. A sub-category for mobile device management and mobile application management was also established earlier this year.
The two new Messaging and End User Computing sub-categories have been established under Category M04 for ‘other software services including delivery as a service’ and Category D0x for ‘end user computing’ respectively. Respondents must be qualified for the relevant category before submitting a proposal for the new sub-categories.
The scope of the Messaging, Collaboration and Unified Communication as a Service sub-category includes email, calendar, instant messaging, video conferencing, app integration and mobility services. Solutions must offer:
- In-solution and external archiving;
- Backup and restore capability;
- Mobility support, including BYOD; and
- Integration with existing document and project management solutions.
The scope of the End User Computing as a Service sub-category includes desktops, notebooks, tablets, thin-client terminals and smartphones. Solutions should be able to configure applications across four tiers:
- Embedded applications;
- Universal applications;
- Commercial-Off-the-Shelf applications; and
- Specialist applications, disaster recovery, remote management and backup and restore capability.
All services under both sub-categories are expected to be provided through the NSW Government’s Data Centres (GovDC), although the transfer of some services to other compliant data centres may be possible through negotiation.
Submissions close on 10 December for both sub-categories.
The evaluation will be conducted through January 2015, with suppliers to be notified by March 2015. Successful suppliers will be able to begin offering services soon after that.