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Victoria’s Department of Health issues RFT for Mental Health Review Board Case Management System

by Staff Writers •
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The Victorian Government’s Department of Health has issued a Request for Tender (RFT) for the provision of a Case Management System (CMS) to aid the assessment and administration of mental health cases in the state.

According to (extremely detailed) tender documents, the Mental Health Review Board (MHRB) is “responsible for organising the reviews of cases of people who have been committed involuntarily to area mental health services within Victoria”. 

The primary purpose of the CMS is “to facilitate the listing and planning of reviews, timely communication to relevant parties and the recording of the outcomes of hearings”.

The incumbent MHRB system, known as MACS, has a Microsoft Access front as well as back end.

The primary requirements of the replacement system are:

  1. System Information: Gathering and management of system information (patients, AMHS, Board members, hearings etc).
  2. Scheduling: Scheduling of hearings and communications to relevant parties of these events.
  3. Hearing Actions: Recording the outcome of hearings; and
  4. Reporting: Reporting on activities directly related to hearings and supplemental reports.

The CMS will will be required to export payment details to a third party system which will action the payment.

Additional requirements include:

  • The calculation and storage of member payments based on CMS scheduled member hearing attendances;
  • The recording of member expenses such as vehicle mileage and parking incurred from attending scheduled hearings.

The solution will be hosted and supported by the Victorian Department of Human Services Information Management and Technology (IM&T) infrastructure.

The RFT closes 25 February 2010.  An intended shortlist is expected by 18 March 2010.  Formal notification of successful tenderer(s) is expected on 13 May 2010, and the intended commencement date is 1 June 2010.  The tender documents contain a more detailed timeline of RFT activity.

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