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WA Health full steam ahead with ICT program implementation

by Ariane Caruso-Kern •
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Despite a number of earlier setbacks including lack of continuity in its CIO role and delays with the flagship Fiona Stanley Hospital (FSH), Western Australia’s Department of Health (WA Health) currently has four major Approaches to the Market (ATM) open. 

The ATM activity is set against the backdrop of WA Health’s Clinical Services Framework 2010-2020 (CSF 2010), which outlines how the Department plans to address the health needs of a rapidly increasing  population and WA Health’s ICT Strategy 2010–2020 which states how its ICT application and infrastructure will support the business goals of CSF 2010.

WA Health was allocated $63.54m in Capital Expenditure for 2014-15, and approximately $181m in Operational Expenditure to be spent with ICT suppliers, according to Intermedium’s Budget IT tool.  The commissioning in 2014 of Fiona Stanley Hospital, which was allocated $249 million for ICT (across the life of the project), is CSF 2010’s flagship project.

Perth Children’s Hospital - Back of House Applications

WA Health is seeking proposals for the Provision of Back of House Applications and Services to support the commissioning of the Perth Children’s Hospital (PCH). The documents state that the “Construction of PCH is scheduled for practical completion in June 2015 and it will deliver a 298 bed, purpose built, modern and innovative facility designed to support contemporary and emerging models of care.”

The ATM covers both Catering and Support Services systems for the Back of House (BoH) functionality and associated system implementation services. The two BoH Solution Streams cover:

  • Catering Services;
  • Support Services;
  • System Implementation Services; and
  • On-going Support.

According to the RFT documents, “the new ICT applications will enable better management of demand and productivity, as well as improved patient safety, staff and family satisfaction”.  

The RFT closes on 21st March.

Integrated Program Management Office

WA Health’s Corporate Network (HCN) provides corporate shared services such as human resources, supply, finance and reporting and business systems to WA Health. It has issued a Request for Tender (RFT) for Management Services for an Integrated Program Management Office (IPMO)

The IPMO is to be used for the FSH commissioning as well as the Major Hospitals Transition Program for the South Metropolitan Health Service (SMHS). 

The tender documents state that “The WA Health Integrated PMO... is responsible for managing the Integrated Program that performance manages the progress towards critical milestones, key activities and interdependencies across the SMHS Reconfiguration and the FSH Commissioning programs”.

According to the SMHS website, SMHS “is the fastest growing health service in Western Australia, delivering high quality, safe and effective hospital and health services.”

The ATM closes on 27th March.

Clinical Auditing and Reporting

In line with the broader objectives outlined in the CSF 2010, WA Health is seeking the provision of a web-enabled clinical auditing and reporting software solution and associated support and maintenance to be installed at its data centre. The RFT specifies that the software solution should service up to 85 separate hospitals and health services across WA.

The RFT closes on 28th March.

Cultural eLearning System

WA Health’s most recent ATM is for a COTS Cultural e-Learning System. According to the RFT documents the system “needs to specifically target all WA Health Employees and Contractors, raising awareness of Aboriginal Culture.”

The service is planned to be implemented early in the second quarter of 2014 and forms part of WA Health’s Aboriginal Cultural Learning Framework (2012-2016) which outlines ways to enhance Aboriginal health outcomes and sets out 3 priority areas to target activity: Aboriginal Workforce, Aboriginal Leadership and Cultural Learning.

It is envisaged that the e-learning system would:

  • Allow the training material to be modified to suit WA Health's needs;
  • Be externally hosted and supported; and
  • Allow participant supplied information to be stored and reported on.

The RFT closes on 18th March.

These key procurements have commenced despite the absence of a permanent CIO at WA Health. CIO Alan Piper left the Department in 2013, leaving Dr Andrew Robertson as acting CIO. Robertson was then replaced by Bill Leonard in early 2014, also as acting CIO.

ICT executive uncertainly has been coupled with recent ministerial admission of failure to achieve paperless ambitions for the $2.2 billion Fiona Stanley Hospital (FSH) and public delayed opening.

Related Articles:

CIO departs WA Health

Fiona Stanley ditches paperless ambitions

Get to know...Andrew Robertson

For more information, please contact the Editor (02) 9955 9896.

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  • WA
  • IT Services
  • Health
  • Alan Piper
  • Bill Leonard
  • COTS
  • eLearning system
  • Fiona Stanley Public Hospital (FSPH)
  • Perth Children's Hospital
  • WA Health ICT Strategy 2010-2020
  • WA Health Integrated Program Management Office