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Support

  • Email and telephone support is provided during office hours

  • Subscribers will receive a system familiarisation session tailored to their needs.

To ensure that you get the most from your subscription and receive your weekly newsletter, tender and article alerts we’ve provided the following steps in case you have not been receiving these communications:

  1. Please check your spam or junk folders. If Intermedium’s emails are being routed into these folders, flag them as approved or not junk and they should then go into your inbox.

  2. If they are not located in your junk or spam folder please ask your IT team if they are being blocked and request that this block be removed.

  3. If they are still not getting through please ask your IT to whitelist Mailchimp IP or Domains. Further information on this can be found at:
    http://eepurl.com/b2Q8zv.

If you have any question or require any assistance, please do not hesitate to contact us at contact@intermedium.com.au or on (02) 9955 9896.