Skip to main content

CIO Kerry Holling to leave NSW Department of Family & Community Services

by Paris Cowan •
Free resource

Kerry Holling, Chief Information Officer (CIO) for the NSW Department of Family and Community Services (formerly the Department of Human Services) will leave the ranks of the state government on 8 July to take on a new role as the CIO at the University of Western Sydney.

He told Intermedium that when his five-year Senior Executive Service (SES) contract came up for renewal recently he decided that “it was time to look at other options”.

Holling joined the NSW public service in February 2007, when he was appointed CIO at the Department of Community Services (DoCS). In July 2009 the NSW Government was restructured into 13 consolidated ‘super departments’, after which date he was promoted to the position of CIO for the whole Human Services cluster.

In this role he oversaw IT across Community Services, Ageing, Disability and Home Care, Juvenile Justice, Aboriginal Affairs, the Aboriginal Housing Office, Housing NSW and the Human Services cluster’s shared services provider Businesslink.

While at DoCS, Holling oversaw the $17 million core redesign of the Key Information Directory System (KiDS), which followed on from recommendations of the 2008 Special Commission of Inquiry into Child Protection Services in NSW. The KiDS redesign was aimed at making the Siebel-based Client Management System (CMS) easier for frontline staff to navigate.

Prior to joining public service he was CIO at technology giant Hewlett-Packard Australia. According to ZDNet Australia, Holling spent 16 years with the company.

The Department of Family and Community Services (FACS) has yet to advertise externally for a replacement.

Holling commences his role at UWS on 11 July 2011.


Related Articles:

New Broom to ICT Decision Making Sweeps NSW

NSW Human Services to undergo structural reform

NSW Government confirms commitment to shared services Blueprint

  • NSW
  • Human Services
  • CIO
  • DoCS
  • FACS
  • Kerry Holling
  • University of Western Sydney