2023 Digital Government Readiness and Maturity Indicator

How digitally ready are governments in 2023?

Discover each jurisdiction's digital service delivery strengths and weaknesses in this year's comprehensive report.

Whole of Government
Scoring of each jurisdiction based on key digital enablers and progress towards digital maturity
Impartial Assessment
Each evaluation is conducted under Intermedium's strict criteria
Recording Progress
Regarded as a key record of digital progress across jurisdictions
2023 Digital Government Readiness and Maturity Indicator Leaderboard
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Digital transformation for an improved citizen experience

Intermedium produces the Digital Government Readiness and Maturity Indicator (DGRMI) in recognition that the ongoing digital transformation of government services across Australia and New Zealand (ANZ) is vital to the well-being of citizens, the building of trust in the democratic process, the effective use of taxpayer funds, and a thriving economy.

Learn how your jurisdiction has scored and get a full breakdown of its digital service delivery performance.

Digital Government Readiness and Maturity Indicator 2023

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Assessing digital readiness and maturity

How do we make our assessment?

The 2023 DGRMI measures initiatives managed or overseen by multiple agencies, teams and roles. The evaluation focuses on whole-of-government (WofG) digital readiness and maturity and is not a ‘report card’ for any single agency, group or position.

Criteria include:

  • The existence of ICT strategies and policies
  • A robust approach to ICT governance
  • The existence of a WofG service delivery agency
  • Reforms to procurement that reflect 'going digital'
  • Cross-jurisdictional collaboration
  • Evidence of ‘digital by design’
  • A user-driven and proactive approach to design
  • Data driven policy-making
  • Steps towards ‘Government as a Platform’
  • Having open data and processes by default
Explore other reports

Measuring the progress of digital government

Explore Intermedium's range of readiness indicator reports to find out how ready ANZ governments are to deliver digital services. 

Readiness Indicator Series