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‘Cloud first’ requirement applies to Qld Prime Integrator

by Ammy Singh •
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The ICT environment at 1 William Street, Brisbane is expected to act as a catalyst for broader Queensland public sector changes by facilitating activity-based working arrangements and greater collaboration between the public and private sectors.

An Expression of Interest (EOI) has been issued by the Department of Science, IT, Innovation and the Arts (DSITIA) for the engagement of a Prime ICT Services Integrator for the landmark multi-agency building. A panel of ICT Service Prime Integrators for future multi-tenant government buildings will also be established by the same EOI.

DSITIA has outlined a desire to develop 1 William Street into a “showpiece for a building of the future”, aiming for it to be “modern, innovative and designed for a creative and adaptable workplace”.

“1 William Street also presents an opportunity for the government to begin implementing an improved ICT service delivery approach,” the tender documents state.

Suppliers are asked to develop a service delivery model that allows Government agencies to:

  1. Scale costs depending on need without asset constraints;
  2. Improve standardisation of IT infrastructure across government to reduce duplication;
  3. Allow for a single procurement process in lieu of multiple processes for agencies; and
  4. Provide common technologies for multiple agencies.

The Government is seeking commercial, off-the-shelf (COTS) services for:

  1. Core services
    • including wired and wireless network, printing and imaging, video conferencing, collaboration and room booking;
  2. Optional services
    • including desktop-as-a-service and voice-over-IP; and
  3. Professional services and services management
    • including support, maintenance and integration.

In line with Queensland’s ‘cloud first’ policy, any solutions proposed are required to comply with the US National Institute of Standards and Technology’s (NIST) cloud computing characteristics, in addition to being evergreen and allowing for resource pooling, self-service, and elasticity.

Due to 1 William Street’s multi-agency setup, a federated identity and management solution will be required to allow all agencies access to the provided ICT services. This identity management system is expected to cover web-based room booking systems, visitor registration, and collaboration software.

The $653 million skyscraper at 1 William Street will house 4,500 State Government employees, in addition to 1000 private sector employees, when it is completed in late 2016.

Expressions of interest close on Friday 3 October, 2014. 

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