The Department of Finance and Deregulation (Finance) has issued a request for tender (RFT) to establish a Telecommunications Lifecyle Management Services (TLMS) panel, which will generate procurement opportunities for both broad capability providers and niche specialists in the telecommunications industry.
The RFT, released on 5 August, announces the formation of a ‘diverse’ panel of advisors which will encompass system integrators and telecommunications providers who are capable of operating within the managed services realm. Those with specialist IT knowledge and capabilities may also form part of the panel.
The RFT documentation indicates that Finance intends the TLMS panel to purchase any or all of the elements of a managed service required to supplement the internal capabilities of the relevant agencies. As opposed to a traditional ‘vertical’ managed services bundle, the underlying carriage services will be excluded from the TLMS panel.
Finance requires both overarching and specific capabilities to manage agency telecommunications requirements through a range of products and services. Overarching capabilities include:
- Designing and specifying telecommunications services;
- Consolidating help desk services;
- Consolidating service level, billing and inventory management; and
- Enhancing operations and contracts management.
More specific capabilities encompass:
- Specialist advisory activities, including design, specification, integration and management of specific telecommunications technologies; and
- Support activities for telecommunication technologies and applications.
Strategically, Finance hopes that the establishment of the TLMS panel will:
- Achieve savings in Commonwealth telecommunications expenditure;
- Improve price transparency of telecommunication services for the Commonwealth;
- Continue to support competition and innovation in the telecommunications industry;
- Reduce the cost and duplication of procurement processes for both Commonwealth and industry; and
- Maintain flexibility to meet the individual needs of Agencies.
There is no pre-determined limit to the number of tenderers who may become panellists. The RFT closes on 9 September, and the successful tenderer will be announced in November for a three year deal, with two extension options for one year each.