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Medicare a Model for Agencies on Privacy

by Staff Writers •
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Medicare Australia has been named the inaugural winner of the Grand Award in the Australian Privacy Awards program.

Medicare's dedication to protecting the privacy of its customers is a model for other government agencies and for the Australian marketplace as a whole, according to Karen Curtis, the Medicare Australia has been named tonight the winner of the Grand Award in the inaugural Australian Privacy Awards program.

Presented in Sydney on 27 August, the award recognises how Medicare has integrated good privacy practices into all areas of its operations.

According to the agency, Medicare's privacy initiatives are underpinned by a Chief Executive Instruction about privacy obligations. The agency has implemented policies related to privacy, privacy impact assessments, processes for monitoring access and responding to complaints, and the release of information processes and procedures.

The agency conducts regular training of staff in the collection and handling of personal information, and engages in a wide range of activities to ensure privacy compliance.

Category winners of the Australian Privacy Awards included:

Telstra (Large Business Award)

Australian Dental Association NSW Branch (Community & NGO Award)

Child Support Agency (Symantec Government Award)

Data Solutions Australia (Microsoft Small-Medium Business Award)

The Privacy Commission recently released a Guide to handling personal information security breaches that provides guidance for agencies and organisations to consider when responding to a personal information security breach.

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