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NSW to refresh $73 million whole-of-government print panel

by Paris Cowan •
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Suppliers of large office machines have a window of opportunity to take a share of a $73 million-a-year government imaging hardware market by securing a place on the NSW whole-of-government imaging devices panel.

NSW Procurement has approached the market to refresh state contract 2390 for Imaging Devices and Document Solutions, which has been in place since January 2006. The NSW Government has exhausted its two one-year extensions to the panel contract and the panel in its current incarnation will expire on 31 December 2011.

Tender documents estimate that at current levels, government agencies spend $73 million every year on the deliverables encompassed by the panel.

This is further broken down into category, as follows:

  1. Multi-Function Devices - $31,627,080
  2. Laser Printers - $3,841,740
  3. Inkjet Printers - $70,438
  4. Scanners - $980,762
  5. Facsimile - $361,014
  6. Large Format Printers - $86,868
  7. Click Cost (per impression charges) - $36,052,097

This annual total could grow under the new contract owing to the addition of short-term hardware rental to the scope of the whole-of-government panel.

The scope of the panel has also changed to limit the supply of consumables, such as toner and ink cartridges, to allow for their provision only through  a Maintenance Agreement for hardware paid for through copy cost /click rate under the new panel. This is likely to impact a number of the current panel suppliers.

Like its predecessor, the refreshed panel will have a term of three years with two options for one year extensions, adding up to a likely duration of five years if past performance is repeated.

Competing to retain their place on the panel will be the following ten suppliers who make up the current 2390 Panel:

  1. Canon
  2. Kyocera Mita
  3. Hewlett-Packard
  4. Lexmark
  5. Toshiba
  6. ASI Solutions
  7. Boomerang Matrix
  8. Laser Cartridge Wholesale
  9. Office Max

10. Toner Express

Only the first five suppliers on this list currently qualify to supply office machinery through the panel, with the remainder limited to the supply of consumables.

Contract 1006 for Workplace supplies, which commenced in February 2010, contains provisions for supply of consumables. Of the suppliers that are currently members of contract 2390 only Office Max is also able to supply through contract 1006 Workplace Supplies.

Of the machine suppliers, only Canon, Kyocera Mita and Toshiba are currently able to supply in the high value MFD category.

The whole-of-government imaging device panel has been established with the intention of saving on office costs across the state’s public sector.

“For virtually all machines, industry low copy cost rates of 0.6 cents per impression for black and white, and 6 cents for colour, are available in Sydney, Newcastle and Wollongong. Excellent rates are also available for the rest of NSW,” claimed a 2010 fact sheet published by NSW Buy.

With the establishment in April 2011 of a whole-of-government Print Management Panel in NSW, the office machines supply arrangements in the state increasingly parallel those put in place by the Federal Government.

The first panel in the Department of Finance and Deregulation’s whole-of-government Major Office Machines (MOM) suite was launched in April 2011. The MOM – Equipment and Support panel is very similar to NSW Contract 2390 and also features Kyocera Mita and Lexmark as members.

The second, MOM – Managed Print Services, commenced operation in June and parallels the NSW Print Management Panel. Both cover strategic print management and the deployment of existing hardware fleets.

Tenders submissions for the panel close on 1 Dec 2011 and an industry briefing will be held on Wednesday 2 November, 2011 at 9 am.


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  • NSW
  • Hardware
  • Finance & Services
  • Canon
  • Contract 1006
  • Contract 2390
  • Hewlett Packard
  • Kyocera Mita
  • Lexmark
  • Major Office Machines
  • NSW Procurement
  • Toshiba