The Queensland Budget has been handed down, showing a return to ICT spending, following the ICT projects freeze of 2020.
The budget papers stated that there had been a “$17.7 million to a reduction in ICT contract costs over four years”.
Queensland saw Machinery of Government (MoG) changes at the end of last year. Leanne Enoch became the Minister for the Digital Economy and is responsible for WofG digital service delivery and transformation.
This has been expected to lead to a greater focus on realising customer service outcomes, particularly through WofG delivery through Smart Service Queensland. The budget papers noted the benefits of investing in “innovative approaches to service delivery” and listed currently underway projects funded in previous budgets. However, there was little in the way of new initiatives of this nature in the budget, beyond the following funding commitments: