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Widespread demand for electronic infringement notice capability

by Chris Huckstepp •
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Tasmanian Police can now issue infringement tickets with their mobile tablets, using the new Police Infringement Notice System (PINS) app. According to their media release, PINS improves the force’s capacity to access identity information on-the-spot, including license and photograph, as well as registration details. The mobile application is able to alert the responsible officer of prior offences, and inputs the penalty automatically.

Tasmania claims PINS is the “first of its kind” in Australia, but the State is not alone in experimenting with, and thinking about, innovative use of mobile devices.

NSW Police CIO Chris Robson told Intermedium in a May 2014 interview that “In the police, mobility really is a necessity if we are going to give people access to information and processes and still let them be out there on the street servicing our customers.”

In order to get more officers out on the beat, Australia’s biggest force has experimented with integrating mobile applications into their Computerised Operational Policing System (COPS). In mid-2013 NSW Police undertook a trial where on-the-spot information was automatically upload to the COPS database, eliminating the time taken for officers to manually enter the data into the system. NSW has identified the project as a step towards the goals of the New South Wales Government's ICT Strategy and its commitment to cloud technology.

Approximately 90,000 infringements notices are issued state-wide per year in Tasmania.  PINS, like the NSW trial, saves officers from re-entering the data once they return to the station. Assistant Commissioner Phil Wilkinson is estimating 20.5 police hours will be saved per day, resulting in a saving of $250,000 per year. Tasmania Police will soon notice the value of their PINS investment, with the app developed in-house for a cost of only $92,000.

Technology to more efficiently issue infringement notices is not only a concern for the nation’s police forces.

Queensland’s Department of Transport and Main Roads’ (TMR) has in recent times expressed its intention to develop its electronic infringement system capacity. TMR’s transport operations division, TransLink, called for Expressions of Interest (EOI) for a Fare Invasion and Infringement Management system which closed in April, to fulfil its aim of developing “a hybrid solution which will support the use of both electronic and manual capture and issuing of notices”.

According to the EOI, the system will allow officers to issue notices via mobile devices and integrate with a software-as-a-service solution. “The mobile hand held devices will wirelessly transmit the notices to the solution database when communication is available or store the notices locally on the mobile hand held device until wireless communication is restored,” states the EOI.

Queensland TMR’s move followed Queensland Police Service’s (QPS) EOI in January 2014 for the provision of a mobility managed service. QPS is seeking technology, management and support for a state-wide mobile solution which includes Wi-Fi hotspots, mobile devices, and back-end architecture and systems to support the solution.

Tasmania Police estimates the PINS rollout to be completed by mid-August, 2014 and will enable officers to issue tickets for traffic offences, liquor and licensing offenses, fisheries offences, as well as some drink driving offences. Offenders will continue to receive their infringement notice in the post. 


Related Articles:

Queensland TMR goes mobile with electronic infringement notices

NSW Police to begin mobile trial

In Focus #2: Future clear for government cloud


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  • NSW
  • QLD
  • TAS
  • Software
  • Justice
  • Transport
  • electronic infringement system
  • Infringement System
  • PINS
  • Policing
  • Tablet