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Anytime, Anywhere, Any Device: A case study in Efficiency and Effectiveness

by Judy Hurditch •
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Client Services Transformation at DIAC

At a time where many jurisdictions are swearing off big projects, the stellar success of the Department of Immigration and Citizenship’s (DIAC) Client Services Transformation – on time and on budget, underpinned by bipartisan support for the legislation and 70 ICT and other enabling projects...

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