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ATO New Normal: Systems Integrators Out, Cloud Platforms In

by Jack Le Guay •
Free resource

The Australian Taxation Office (ATO) is overhauling some of its systems as part of a broader customer-centric approach, supported by cloud platforms.

Its Insights and Analytics request for tender (RFT) was the first of three recent RFTs the ATO intends to use to improve its customer experience via platforms. 


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