Australia’s passport application system could be about to get an overhaul, with the Australian Passport Office (APO) seeking a Service Designer to develop ‘current and future state maps based on customer journeys.’
Customer Journeys to Guide Passport Office Modernisation
Want more content like this? Contact our team for subscription options!
- Stay up-to-date on the latest news in government
- Navigate market uncertainty with executive-level reports
- Gain a deeper understanding of public sector procurement trends
- Know exactly where government is spending