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Majority of ATO complaints stem from IT problems

by Sam Murphy •
Free resource

Complaints made against the Australian Taxation Office (ATO) rise every time the Agency implements a new system, the Australian National Audit Office (ANAO) has found. 

The ANAO report states that in 2012-13 the ATO received 16,135 complaints, well down from the average of 36,000 complaints annually for the last five...

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