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No Wires But Still Tangled

by Kevin Noonan •
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Mobile communication can become a tangle of misunderstandings and misplaced expectations. This leads to big headaches for CIOs and vendors alike.

At last week’s AIIA Canberra Managers’ Forum, Gartner’s Research Director for Mobile and Wireless, Robin Simpson, presented a systematic approach to untangle competing technologies and user expectations.

His approach...

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