Skip to main content

NSW drives person-centric services trend

by Poppy Johnston •
Free resource

Government agencies are looking to replace one-size-fits-all service portals with more customisable, fit-for-purpose offerings, with Transport for New South Wales (TfNSW) moving in this direction by pursuing partners to build a one-stop-shop transport portal that links up Opal accounts, Twitter feeds, “on demand services”, and other transport-related services.

This is article is free on our app. Sign in here to keep reading

Want more content like this? Contact our team for subscription options!

  • Stay up-to-date on the latest news in government
  • Navigate market uncertainty with executive-level reports
  • Gain a deeper understanding of public sector procurement trends
  • Know exactly where government is spending
  • Transport